Introduction
At PRIME SCRIPT SUPPORT SERVICES LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or our services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect and process the following types of information:
Personal Information
Information that identifies you personally, including:
- Full name
- Email address
- Telephone number
- Business or organisation name
- Address or location details
Document Information
When using our services, you may provide documents that contain personal or business information for:
- Typing and word processing
- Document preparation
- Secretarial services
- Photocopying services
All documents are handled with strict confidentiality.
Website Usage Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Time spent on pages
This information helps us improve our website and services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services effectively
- To process your requests and enquiries
- To communicate with you regarding services
- To improve our website and customer experience
- To maintain security and prevent fraud
- To comply with legal obligations
We only collect information that is necessary to deliver our services.
Document Confidentiality
We understand that many documents handled through our services may contain sensitive or confidential information.
We ensure that:
- Documents are accessed only by authorised personnel
- Confidential information is not shared with third parties
- Documents are securely stored during processing
- Documents are returned or securely deleted after completion where required
Your privacy and confidentiality are our priority.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only when necessary in the following circumstances:
- To comply with legal obligations or regulatory requirements
- To protect the rights, property, or safety of our business or others
- With trusted service providers who assist in operating our business, under strict confidentiality agreements
Data Security
We take appropriate technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss or misuse
- Alteration or disclosure
While we take reasonable steps to secure your data, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide the requested services
- Fulfil legal or regulatory obligations
- Resolve disputes and enforce agreements
Once information is no longer required, it will be securely deleted or destroyed.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal data where applicable
- Withdraw consent for processing your data
Requests can be made by contacting us using the details provided below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@primescriptsupportservices.co.uk
Phone: 07867169184